advice

August 3, 2017

How to Respond to an Unhappy Customer Online

An unhappy customer making their complaint public with a post on Facebook, a tweet, or a one-star review on google can be a company’s worst fear. […]
August 3, 2017

3 Ways to Get Great Reviews and Customer Testimonials

Customer reviews and testimonials are such an important part of online relationship management. It’s often the first thing customers look at when they’re trying to buy […]
August 3, 2017

What does the Shift to Ecommerce mean for your PR Strategy

E-commerce has shifted towards digital advertising that ranges from social media campaigns, to online ads, to employing ORM and SEO techniques. More and more consumers are […]
March 16, 2017

Six Attributes of the Best Employees

There are certain red flags that should raise the eyes of any employer: repeated tardiness, a disheveled appearance, a bad attitude, or unfavorable feedback from the […]